Truesight
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Truesight (Truesight Trilogy) book download David Stahler Jr. Download Truesight (Truesight Trilogy) Growing up. Truesight (Truesight Trilogy): David Stahler Jr.: . Jacob can see €and his vision brings him great power. This is the first book of David Stahler Jr.'s gripping Truesight trilogy. Truesight - Wikipedia, the free encyclopedia Truesight is The TrueSight console is hosted on the TrueSight Presentation Server. System administrators use the TrueSight console to configure the TrueSight Presentation Server, and
Truesight - Not Insights, But Truesights.
Presentation on theme: "TrueSight Smart Reporting Architecture"— Presentation transcript: 1 TrueSight Smart Reporting 11.3.01 ArchitectureDownload this presentation and view it as a slide show for an interactive experience. Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 2 TrueSight Smart Reporting 11.3.01 ArchitecturePropagates events data Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 3 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Propagates events to the Report Engine and the Report Engine pulls the performance data 4 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Propagates events to the Report Engine and the Report Engine pulls the performance data 5 TrueSight Smart Reporting 11.3.01 ArchitectureAggregates and summarizes data Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 6 TrueSight Smart Reporitng 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Aggregates and summarizes data 7 TrueSight Smart Reporitng 11.3.01 ArchitectureData warehouse for the Report Engine Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 8 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Creates and publishes reports 9 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Authenticates and authorizes users, and launches TrueSight Smart Reporting Orchestration Content.Where do I find release note information?The following table describes where you can find information previously provided in release notes.Type of informationFound here inNew features (enhancements) and other informationWhat-s-new-in-20-18-0120-18-01-enhancementsIssues corrected by the base release and its service packs and patchesIssues that are currently openKnown-and-corrected-issuesWhere do I find information that was previously published as a flash bulletin?Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.I’d like a PDF of just selected information. How can I do that?The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space. Creating PDF and Word exportsYou can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.From the Tools menu in the upper-right, select a format:Export to Word to export the current page to Word formatExport to PDF to export the current page or a set of pages to PDFIf exporting to PDF, select what you want to export:Only this page to export the current pageThis page and its children to export a set of pagesFor example, selecting This page and its children from the home page exports the entire space to PDF.Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.Top Knowledge Articles from BMC Customer SupportBMC Communites maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for TrueSight Orchestration. The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.See Top TrueSight Orchestration Knowledge Articles for the list.BMC Communities, TrueSight Orchestration (formerly called BMC Atrium Orchestrator) community is a resource where people who leverage BMC technology can find assistance in building solutions that solve critical business problems.On BMC Communities, you may join the TrueSight Orchestration Advanced Topics community for advanced training and implementation tips.To view available ZipKits (“field written” content), see the TrueSight Orchestration ZipKits content available on BMC Communities. Search the BMC Support Knowledge Base filtered by TrueSight Orchestration Platform or one of the Content options.BMC Educational Services, TrueSight Orchestration learning path.www.bmc.com for information about TrueSight Orchestration.BMC Global Services, BMC Global Services.PDFs and videosThe following topics contain videos that supplement the text-based documentation.For more TrueSight Orchestration videos, see the How to Videos - TrueSight Orchestration playlist on YouTube.TrueSight Orchestration overview - Documentation for TrueSight
Absence of MC_CELL_DB_CLEANUP events, the Presentation Server prunes closed events every 24 hours.Use the tssh properties set command to increase or decrease the time interval.Open events are pruned if there are no updates to the event for more than 30 days. From the command-line interface, execute the following command to change the open events pruning interval:tssh properties set openEventsPruningPeriod Users cannot perform event operations after cross-launching to BMC TrueSight Infrastructure ManagementUsers belonging to non out-of-the-box user groups might not be able to perform event operations after cross-launching to BMC TrueSight Infrastructure Management. Event operations for the same event are possible in the TrueSight console.On the BMC TrueSight Infrastructure Management Server that you are cross-launching to, add the user group to the .mrl file. For more information, see Adding-user-groups-to-the-mrl-file.PATROL Agent and the Infrastructure Management server updates the mc_host_class with different valuesWhen an event is generated, PATROL Agent and the Infrastructure Management server updates the mc_host_class differently. PATROL Agent updates mc_host_class with the operating system name and version details. The Infrastructure Management server updates mc_host_class with the device type details.ResolutionUsing a text editor, open the pronet.conf file located in the pw/custom/conf directory and the update the following property as explained in the following section:pronet.jserver.cell.showOSInformation: If you set this value to True, the mc_host_class will be updated with the operating system name and version details.pronet.jserver.cell.showOSInformation: If you set this value to False, the mc_host_class will be updated with the device type details.Infrastructure Management server stops populating groups slot when an intelligent event (abnormality/alarm) is created.When an intelligent event (abnormality/alarm) is created, the Infrastructure Management server stops populating pn_group_id slot. This slot is disabled by default.Resolution:Using a text editor, open the pronet.conf file located in the pw/custom/conf directory location and add the following parameters and save the file:pronet.tsim.rate.group.data.fetch.optimized=truepronet.tsim.rate.event.fill.group.slots=trueThe events count and events built-in filters count displayed in the TrueSight console do not matchThere may be a mismatch between the events count and the built-in filters count displayed in the TrueSight console.WorkaroundLog in to the host computer running the Presentation Server and run the tssh event reinitialize command. For details about how to run this command, see Reinitializing events in the Presentation Server. Depending on the size of the events data, the event reinitialize operation may take some time to complete. You may have to wait for a few minutes to view the latest events data on the TrueSight console.No event details are displayed when. Truesight (Truesight Trilogy) book download David Stahler Jr. Download Truesight (Truesight Trilogy) Growing up. Truesight (Truesight Trilogy): David Stahler Jr.: . Jacob can see €and his vision brings him great power. This is the first book of David Stahler Jr.'s gripping Truesight trilogy. Truesight - Wikipedia, the free encyclopedia Truesight isTruesight (Truesight Trilogy) download - Wilde
Clicking on event detailsWhen clicking on event details, no event details are displayed or the following error message is displayed:You do not have access to this page or the requested event details is not available to viewThe class definitions in the cell Knowledge Base (KB) must be identical across all the Infrastructure Management servers connected with the Presentation Server. Also, to see events in the TrueSight console for any remote cells including those cells for Integration Service(s), the remote cells must have all their class definitions present on all Infrastructure Management servers.Resolution:Compare the cell KB class definitions across all Infrastructure Management servers and remote cells including Integration Service cells.Add the missing classes on the new Infrastructure Management server and ensure all cell KBs contain all of the same class definitions.Use the mccomp command to compile the KB for any cell where the class definitions are added.Restart the Infrastructure Management server or remote cell where the KB is updated and compiled.Log in to the host computer running the Presentation Server and run the tssh event reinitialize command. For details about how to run this command, see Reinitializing events in the Presentation ServerIssueAfter upgrading Infrastructure Management to version 11.3.04 on Windows, the alarm events related to pwtray.exe not running are displayed on the Events page in the TrueSight console.CauseThe PwTray system tray icon is removed in Infrastructure Management 11.3.04. However, the monitor instances and existing events for the PwTray process are not removed during the upgrade process. Hence, an availability event for the PwTray process is generated.ResolutionTo clean up the PwTray related events, perform the following steps after upgrading TrueSight Infrastructure Management:On the Events page, click the three dots menu and select Close Event for the specific PwTray related event to close the event in the TrueSight console. Clean up the PwTray monitor instances from the TrueSight Infrastructure Management Administrator console. For a TrueSight Infrastructure Management high-availability setup, ensure to clean up the PwTray monitor instances from both the primary and secondary server. For more information about using the administrator console, see Using the administrator console.Locking of large amounts of TX on third party eventsIssueA large amount of TX LOCK happens on third party events.ResolutionIncrease the update-time interval.To increase the update-time interval:Navigate to pw\custom\conf\pronet.conf location.Open the pronet.conf file and add the following parameter at the end of the file (value in minutes):pronet.jserver.licensereport.eventsync.sleep.minutes= 1440Save the pronet.conf file and restart the TrueSight Infrastructure Management This section lists how to troubleshoot issues related to infrastructure events.Events are not cleaned up in the Presentation ServerInfrastructure Management events are pruned earlyThe event count between the Presentation Server and the Infrastructure Management Server do not matchUsers cannot perform event operations after cross-launching to BMC TrueSight Infrastructure ManagementPATROL Agent and the Infrastructure Management server updates the mc_host_class with different valuesInfrastructure Management server stops populating groups slot when an intelligent event (abnormality/alarm) is created.The events count and events built-in filters count displayed in the TrueSight console do not matchNo event details are displayed when clicking on event detailsPwTray related events are displayed in the TrueSight console after upgrading TrueSight Infrastructure ManagementLocking of large amounts of TX on third party eventsEvents are not cleaned up in the Presentation ServerIssueIf you use the pw event delete all –cleanup command to clean up events in the Infrastructure Management server, the same events still show up in the Presentation Server.ResolutionRun the following command from the InstalledDirectory\truesightpserver\bin folder to clean up events in the Presentation Server:tssh event delete all Infrastructure Management events are pruned earlyThe events pruning time set in the TrueSight Presentation Server affects all the Infrastructure Management Servers registered to it.The default pruning time is 24 hours for both the Presentation Server and Infrastructure Management Servers.If you change the pruning time in any of the Infrastructure Management Servers, you need to set the Presentation Server pruning time to the highest pruning value across the Infrastructure Management Servers.From the command-line interface, change the value of the EVENTS_PRUNING_PERIOD configuration entry:tssh properties set EVENTS_PRUNING_PERIOD tssh properties reloadThe event count between the Presentation Server and the Infrastructure Management Server do not matchIssueThe number of events displayed in the TrueSight console and the Infrastructure Management do not match.CausesIn case your environment has a large event flow and the mcell.conf at the Infrastructure Management Server has a lower setting for EventDBSize (default is 360000), older events get pruned automatically irrespective of Severity or Status.The Infrastructure Management JServer retains pruned events for more than 20 minutes after events are pruned in the cell.The Presentation Server has a self-pruning period (EVENTS_PRUNING_PERIOD) to prune events.ResolutionEvents are pruned at the Presentation Server as follows:Closed events are pruned based on the MC_CELL_DB_CLEANUP events arrival. Closed events older than 24 hours are pruned during this time.From the command-line interface, execute the following command to change the events pruning interval: tssh properties set EVENTS_PRUNING_PERIOD In theTrueSight Health Check Tool - Documentation for TrueSight
TrueSight Orchestration is an IT-process-automation platform that enables you to implement runbook automation and use Operator Control Panel (OCP) – a web-based interface, that enables operators, such as service desk personnel, network operators, and IT technicians, to run workflows in a semi-automated mode in your IT environment.TrueSight Orchestration Content consists of base and application adapters, operations actions and workflows, and runbooks. Operations actions and workflows are groups of processes, schedules, rules, and configuration items for specific operational disciplines. Release notes and noticesUpdated 23 Oct 2018This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. DateTitleSummaryOct 23, 201820-18-01-enhancementsBMC Atrium CMDB adapter and BMC Remedy AR System adapter now support BMC Atrium CMDB 18.08 and BMC Remedy AR System 18.08 versions respectively.Oct 4, 201820-18-01-enhancementsBMC Server Automation application adapter now supports TrueSight Server Automation (formerly known as BMC Server Automation) version 8.9.03June 12, 2018What-s-new-in-20-18-0120-18-01-enhancementsDescribes what's new, enhancements, and known and corrected issues in this releaseTipsTo stay informed of changes to this list, click the icon on the top of this page.Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.Click here to see the steps.The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space. Creating PDF and Word exportsYou can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.From the Tools menu in the upper-right, select a format:Export to Word to export the current page to Word formatExport to PDF to export the current page or a set of pages to PDFIf exporting to PDF, select what you want to export:Only this page to export the current pageThis page and its children to export a set of pagesFor example, selecting This page and its children from the home page exports the entire space to PDF.Known-and-corrected-issuesDownloading-the-installation-filesSupport-informationGetting startedVideo >See more PlanningConcepts, architecture, deployment, planning, and system requirements.See more InstallingInformation about installing Some content is unavailable due to permissions. Content.See more TroubleshootingIssues resolution, error messages, logs, and contacting Support.See more Application adaptersUsing application adapters that interface with a specific product.See more Base adaptersUsing base adapters that interface to systems by using standard protocols, such as JDBC, Telnet, SSH, or JMS processes.See more Operations Actions Management Modules and UtilitiesContains a collection of workflows, rules, schedules, and module configuration items built using TrueSight Orchestration Development Studio.See more RunbooksContains solutions to specific use cases that include predefined adapter and module workflows, which perform functions that offer solutions to targeted IT management problemsSee more Frequently asked questions This topic provides information that supplements the TrueSight Orchestration Content documentation. It contains the following sections:Frequently asked questionsCreating PDF and Word exportsTo export to PDF or WordTop Knowledge Articles from BMC Customer SupportAdditional resources from BMCThis section provides answers to frequently asked questions (FAQs) about TrueSightPATROL for TrueSight: Installing, configuring, and using the TrueSight
In contact with all appropriate organizations and users of the product.“We will issue support alerts to affected customers and relevant organizations,” the company said.In late September, BMC Software informed customers that it had been investigating and assessing the impact of the GNU Bash vulnerability dubbed “ShellShock” on the company’s products and services.The list of affected products and services includes ADDM, BMC Remedy OnDemand, CLM Rapid Deployment Stack, BMC Middleware and Transaction Management, BMC Application Management Console, BMC Real End User Experience Hardware collector (1200 series), BMC Real End User Experience Monitoring, BMC TrueSight End User Collector (4200 Series), and BMC TrueSight End User Monitor (all series).A fix has already been made available for ADDM, and perimeter systems have been updated to minimize exposure from the Web in the case of BMC Remedy OnDemand. As for the other products, patches are expected to become available later this month, the company said.. Truesight (Truesight Trilogy) book download David Stahler Jr. Download Truesight (Truesight Trilogy) Growing up. Truesight (Truesight Trilogy): David Stahler Jr.: . Jacob can see €and his vision brings him great power. This is the first book of David Stahler Jr.'s gripping Truesight trilogy. Truesight - Wikipedia, the free encyclopedia Truesight isTrueSight Orchestration overview - Documentation for TrueSight - BMC
This page documents the steps for configuring two agents on a single host. Generally, the only reason why you would want to do this is when your TrueSight Server Automation Application Server is UNIX or Linux, and you want to be able to manage that server using TrueSight Server Automation.NoteThese steps are not possible in Microsoft Windows environments, as it is not possible to install two agents on a Windows server. These steps are also not possible on HP-UX systems, because HP-UX agents do not support the local installation method.Before reading this page, you should have a good understanding of the TrueSight-Server-Automation-architecture.Click here to see the table of contents for this topicBackgroundBefore You BeginAssumptionsPreparing for installationInstalling the management (first) agentConfiguring the management agentInstalling the File Server (second) agentAdditional securityBackgroundBy default, an Application Server does not need an agent to run. The application server needs to connect to a file server, which needs an agent to run. In order for the file server to function correctly, all users must have the same permissions to the file server storage directory. All users need write access to the file server in the same manner.This causes a problem if you want to manage the operating system of the file server system, as well as use the system as the file server for TrueSight Server Automation and registered in the console. This is because when a server is in the console, that server should have access control lists (ACLs) pushed to it to prevent unauthorized users from accessing that machine. If the ACLs are left wide open (essentially a requirement of the file server), users who have access to the Application Server in the GUI will have unrestricted access to the file system.If ACLs are pushed to a File server, long-term side effects can happen due to users writing to the file server directory using different user accounts on the file server. For example, if the BLAdmins user is mapped to 'root' and other users are mapped to 'nobody' or 'bladmin' and files are getting written to the file server using those accounts, problems can arise later as objects are shared within the console using those various roles.By installing separate agents for the file server OS and the file server storage, you can configure them in a way that is secure while also allowing the Application Server to be managed within the console. To do this, watch the following video and follow the steps the sections that follow. diagram outlines the concept of configuring two agents on a single host. Note that the application server does not require an agent, while the file server does. The application server agent is used for the management ofComments
Presentation on theme: "TrueSight Smart Reporting Architecture"— Presentation transcript: 1 TrueSight Smart Reporting 11.3.01 ArchitectureDownload this presentation and view it as a slide show for an interactive experience. Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 2 TrueSight Smart Reporting 11.3.01 ArchitecturePropagates events data Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 3 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Propagates events to the Report Engine and the Report Engine pulls the performance data 4 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Propagates events to the Report Engine and the Report Engine pulls the performance data 5 TrueSight Smart Reporting 11.3.01 ArchitectureAggregates and summarizes data Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 6 TrueSight Smart Reporitng 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Aggregates and summarizes data 7 TrueSight Smart Reporitng 11.3.01 ArchitectureData warehouse for the Report Engine Remote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 8 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Creates and publishes reports 9 TrueSight Smart Reporting 11.3.01 ArchitectureRemote Cell TrueSight Infrastructure Management server Master Cell Port: 1828 TrueSight Operations Management Report Engine Port: 3783 Reporting Database Oracle Port: 1521 SQL Server Port: 1433 TrueSight Smart Reporting Port: 8443 TrueSight Presentation Server Port: 443 Authenticates and authorizes users, and launches TrueSight Smart Reporting
2025-03-29Orchestration Content.Where do I find release note information?The following table describes where you can find information previously provided in release notes.Type of informationFound here inNew features (enhancements) and other informationWhat-s-new-in-20-18-0120-18-01-enhancementsIssues corrected by the base release and its service packs and patchesIssues that are currently openKnown-and-corrected-issuesWhere do I find information that was previously published as a flash bulletin?Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.I’d like a PDF of just selected information. How can I do that?The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space. Creating PDF and Word exportsYou can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.From the Tools menu in the upper-right, select a format:Export to Word to export the current page to Word formatExport to PDF to export the current page or a set of pages to PDFIf exporting to PDF, select what you want to export:Only this page to export the current pageThis page and its children to export a set of pagesFor example, selecting This page and its children from the home page exports the entire space to PDF.Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.Top Knowledge Articles from BMC Customer SupportBMC Communites maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for TrueSight Orchestration. The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.See Top TrueSight Orchestration Knowledge Articles for the list.BMC Communities, TrueSight Orchestration (formerly called BMC Atrium Orchestrator) community is a resource where people who leverage BMC technology can find assistance in building solutions that solve critical business problems.On BMC Communities, you may join the TrueSight Orchestration Advanced Topics community for advanced training and implementation tips.To view available ZipKits (“field written” content), see the TrueSight Orchestration ZipKits content available on BMC Communities. Search the BMC Support Knowledge Base filtered by TrueSight Orchestration Platform or one of the Content options.BMC Educational Services, TrueSight Orchestration learning path.www.bmc.com for information about TrueSight Orchestration.BMC Global Services, BMC Global Services.PDFs and videosThe following topics contain videos that supplement the text-based documentation.For more TrueSight Orchestration videos, see the How to Videos - TrueSight Orchestration playlist on YouTube.
2025-04-13Absence of MC_CELL_DB_CLEANUP events, the Presentation Server prunes closed events every 24 hours.Use the tssh properties set command to increase or decrease the time interval.Open events are pruned if there are no updates to the event for more than 30 days. From the command-line interface, execute the following command to change the open events pruning interval:tssh properties set openEventsPruningPeriod Users cannot perform event operations after cross-launching to BMC TrueSight Infrastructure ManagementUsers belonging to non out-of-the-box user groups might not be able to perform event operations after cross-launching to BMC TrueSight Infrastructure Management. Event operations for the same event are possible in the TrueSight console.On the BMC TrueSight Infrastructure Management Server that you are cross-launching to, add the user group to the .mrl file. For more information, see Adding-user-groups-to-the-mrl-file.PATROL Agent and the Infrastructure Management server updates the mc_host_class with different valuesWhen an event is generated, PATROL Agent and the Infrastructure Management server updates the mc_host_class differently. PATROL Agent updates mc_host_class with the operating system name and version details. The Infrastructure Management server updates mc_host_class with the device type details.ResolutionUsing a text editor, open the pronet.conf file located in the pw/custom/conf directory and the update the following property as explained in the following section:pronet.jserver.cell.showOSInformation: If you set this value to True, the mc_host_class will be updated with the operating system name and version details.pronet.jserver.cell.showOSInformation: If you set this value to False, the mc_host_class will be updated with the device type details.Infrastructure Management server stops populating groups slot when an intelligent event (abnormality/alarm) is created.When an intelligent event (abnormality/alarm) is created, the Infrastructure Management server stops populating pn_group_id slot. This slot is disabled by default.Resolution:Using a text editor, open the pronet.conf file located in the pw/custom/conf directory location and add the following parameters and save the file:pronet.tsim.rate.group.data.fetch.optimized=truepronet.tsim.rate.event.fill.group.slots=trueThe events count and events built-in filters count displayed in the TrueSight console do not matchThere may be a mismatch between the events count and the built-in filters count displayed in the TrueSight console.WorkaroundLog in to the host computer running the Presentation Server and run the tssh event reinitialize command. For details about how to run this command, see Reinitializing events in the Presentation Server. Depending on the size of the events data, the event reinitialize operation may take some time to complete. You may have to wait for a few minutes to view the latest events data on the TrueSight console.No event details are displayed when
2025-03-30