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With that coworker, provided you both are using computers or laptops with video cameras on them. Collaborating with a coworker over video is a smart way to bridge the distance while you both are working remotely—and you don’t even need a pricey videophone to do so.Video Conferences: Schedule Group Meetings Over VideoUse the OnSIP app to hold group video meetings with your coworkers.For times when team standups or department meetings are scheduled, use the OnSIP app to set up or join video conference calls. Once you launch a video conference in the app interface (easily accomplished from a link on the left side of the screen), up to five video callers can join the conference call.Work teammates can video call in straight from their own OnSIP web or desktop apps. If an external, non-OnSIP caller needs to join, simply send her a link to the video conference call’s web page—it’s unique to this specific call. The web link appears in a popup after you launch the call, so you can easily copy and paste it into an email. It’s also accessible by clicking on the button with the link icon below the call’s video feed.When she opens this link in a Chrome, Firefox, or Opera browser window, she can video call in using just her browser. She won’t have to download any software or external applications onto her computer in order to join the video conference.To have external callers join your video conference, send them to the conference call's unique web page. There, they'll be able to video call in straight from their web browsers.Drag and Drop Call Transfer: Send a Call to a Coworker Using Just Your MouseWhen you need to transfer a call to a work teammate, the app provides you with a fast and easy way to make the transfer. Instead of dialing a star code and your coworker’s extension, all you have to do is click, drag, and drop! Click on the call transfer button on the active call screen, drag it over to your coworker in your Contacts list, and release your mouse to drop it. A popup appears asking you to confirm the call transfer; once confirmed, the call is instantly sent to the selected work contact.Only your mouse is needed to transfer calls to work contacts!Chat Messages: Collaborate With Coworkers Through Text ChatIn addition to voice and video calling, the OnSIP app provides simple text chat on a coworker’s contact page. Below the section providing her contact information, you can type messages into a text field and send them to her. She’ll be alerted to a new text chat message by a small blue dot next to your name in her Contacts list. By pulling up your contact page in her app, she can then type and send a reply. OnSIP text chat is a great way to get a quick answer to a question when you’re on the phone with a customer.Send text chat messages to your colleagues within the OnSIP app

Interface.Custom Contacts: Add External People to Your Contacts ListDo you and your work teammates collaborate with outside vendors or agencies on a regular basis? Add them into your contact directory as custom contacts.Click on the "Add" button at the top of your Contacts list, and then click on the plus sign next to "Custom Contact." Type in his name and phone number, and click on the "Create" button. He’ll then be added to your Contacts list, where you can one-click call him from your computer or laptop just as easily as if you were calling one of your coworkers.Visual Voicemail: Listen to and Delete Messages Through On-Screen IconsMake retrieving your work voicemail as easy as accessing your personal voicemail on your smartphone!The OnSIP app displays your work voicemail messages in visual format on the right side of the main “My dashboard” screen. By clicking on a message, you can play it, replay it, and even download it to your computer if you wish. When you need to delete a message, add a checkmark in the box to the left of it and click on the trash bin icon at the bottom of your voicemail list. You’ll be navigating your voicemail quickly and efficiently instead of having to dial hard-to-remember PIN codes and menu prompts.Another customization option available to you is voicemail to email: This feature automatically sends new voicemail messages to your email address. In the app, enable voicemail to email from the Settings button above the Voicemail section. New messages will be sent as email attachments, so you can play them directly from your email inbox.The OnSIP Mobile App: Keep in Touch Wherever You’re WorkingIf you’re addicted to your smartphone like the rest of us, rely on the OnSIP mobile app to keep in touch with your remote work colleagues. The mobile app provides many of the same features and functionality of the web and desktop apps, including:Adding in custom contacts to your contact directoryAccessing and deleting your business voicemail messagesViewing your coworkers’ availability (presence) statusesVideo calling coworkersNo matter which app (or apps) you use, OnSIP will help to make your work from home day as productive and collaborative as if you were sitting at your desk in the office.

Your newest coworker is furry and has no sense of personal space, and your new commute is from the shower, to the coffee maker, to the laptop on your desk at home.Whether it’s just for a day or for an extended period, you and your coworkers are hustling through the work from home life! OnSIP can provide you with the communication technology that you need to work with colleagues as if it were just another day at the office.Get Your Very Own Softphone AppUsing OnSIP, each staff member at your company gets his own softphone, the OnSIP app. The app is available in a variety of formats: in a web browser (Chrome, Firefox, or Opera) window, as a downloadable desktop application, and as a mobile app for your iOS or Android smartphone.A software-based telephone, the OnSIP app lets you make, receive, and transfer business calls—and much more—straight from your computer or laptop. Use the web or desktop app in the following ways to communicate and connect with distant work colleagues.Presence Status: See if Your Coworkers Are Available or Busy on a CallYou may not be able to stop by your colleague’s desk or pop your head into his office to see if he is available. But you’ll still know if he’s busy on a phone call or free to discuss a work task, thanks to the OnSIP app.Your Contacts list, part of the app’s dashboard, displays an onscreen directory of your company’s staff. Simple color icons next to your colleagues’ names update in real-time to let you know who is busy on a call (along with a call timer that shows how long they’ve been on a call), who is available, and who is away from their computers.With a quick glance, you'll know which coworkers are available (green icon), away (orange icon), or on a call (red icon).And your own presence icon in your coworkers’ app dashboards also updates as you answer a call or become available. When you need to step away from your computer, just set your own status to "Away" in the OnSIP app to inform your colleagues that you’re not at your desk.Click-to-Call: One-Click Call Your CoworkersForget extensions and call your coworkers with just a click!When you click on a coworker’s name in your Contacts list, you’ll pull up her contact page that shows her work extension and any direct phone lines. You’ll also see two buttons: one with a phone icon and the other with a video camera icon. Simply click on the phone icon button to get on a call with her right on your computer or laptop. You won’t have to pick up a phone and dial a number since the call is transmitted over your Internet connection.Video Calls: Chat With Coworkers Over VideoUse the app to video call a work teammate when a face-to-face conversation is necessary, too. Simply go to your coworker’s contact page and click on the button with the video camera icon on it. You’ll initiate a video call

Get the benefits of a traditional business phone, including ring groups, conference bridges, and attendant menus.Use the OnSIP VoIP Test to check your VoIP connection quality in less than one minute. The test will display upload speed, download speed, latency, and jitter through ping time fluctuations. Unlike some of the other VoIP test tools on the market today, it’s nice to see that OnSIP provides a full explanation of each scoring metric directly on its website. So even beginners can understand the results. To complete the OnSIP VoIP speed test, you’ll need to fill out a short form with information about yourself and your business. It’s an extra step, but overall this is still a great option to consider.The Basics of a VoIP Speed TestNow that you know where to run your VoIP speed tests, it’s time to take a closer look at the basics. We’ve identified and explained the core components of a VoIP speed test below.Internet Connection and NetworkTo run a VoIP speed test and deploy a VoIP phone system, you need to have an existing internet connection. This is not something that you’ll get from a VoIP provider. All of that is handled by a third-party internet service.The vast majority of businesses in today’s day and age already have the internet set up. But depending on your speed test results, you might need to upgrade your plan or consider using another provider.Your network plays an important role here as well. Networks can be defined as a group of devices connected to each other, communicating and sharing resources. You must consider the number of computers, users, and potential simultaneous VoIP calls.Upload Speed and Download SpeedTo ensure quality VoIP calls, you need to have enough bandwidth on your network to support call traffic. Things like your internet service provider’s network, your connection, LAN, and other factors will impact your upload and download speeds. One of the first steps to running a VoIP speed is checking to see if your speeds support the recommended kbps (kilobits per second) from the VoIP phone service you’re considering.These recommendations vary from provider to provider. This can range anywhere from 100 kbps to 300 kbps, depending on the service. How many simultaneous calls will you need to accommodate at once? Again, this varies by business. But generally speaking, assume that at least 10% to 20% of users on your network will be on the phone at any given time.LatencyIn VoIP terms, latency (also known as ping or delay) refers to the time it takes for the speaker’s voice to reach the ear of the receiver. The lower the latency, the better. Generally speaking, we want latency to be under 150ms.Once your latency goes above

We’re happy to announce more updates to our new web admin portal! Quick reminder—the new admin portal lives in the OnSIP web app. The legacy portal site is still live until we transfer all functionality to the new one. What’s new today? You can now buy, set up, and edit phone numbers in the web app admin portal. Add Phone NumbersWith clear pricing on the setup page, you can easily add new phone numbers to your OnSIP plan. Choose your area code, local prefix, and destination. Not only can you set up the number’s caller ID straight away, you can also choose to block unidentified callers and set the call report destination from the get-go.Comprehensive Number OverviewOnce you have your phone numbers, you can view them all in one place. Expand individual numbers to view particular details. Additionally, you can sort and search by the columns. This is where you can edit information for existing phone numbers. Stay tuned for more additions as we continue building out this new portal and transferring features from the legacy admin portal.

Includes real-time call analytics, custom hold music, parking dashboard, administrator roles, and productivity integrations.Alternatives of the Tool1. Dialpad It is a cloud-based business phone and contact center solution. It delivers VoIP calling, video conferencing, and omnichannel messaging in one platform. Key features of Dialpad include AI-powered call transcription, real-time notifications, unlimited calling, customizable hold music, and voicemail. Dialpad integrates with G Suite, Office 365, Slack, and Salesforce.2. Avaya Cloud OfficeAvaya Cloud Office delivers enterprise-grade VoIP phone service and UC features to empower distributed workforces. It enables robust call management, team collaboration, and customer engagement capabilities across devices.3. OnSIP OnSIP provides VoIP business phone services and unified communications tailored for SMBs. It delivers easy-to-use features like auto-attendant, visual voicemail, video conferencing, and integrates with business apps through open APIs.Frequently Asked Questions (FAQ)Ques 1. What kind of company is Ooma?Ans: Ooma is a telecommunications company that provides phone and communications services for small businesses and home users. They are known for their smart Ooma Telo devices.Ques 2. Is Ooma a good company?Ans: Yes, It has a reputation for providing reliable phone service at affordable prices. They consistently receive positive reviews from customers.Ques 3. Does Ooma work internationally?Ans: No, It only provides phone service within the United States and Canada. They do not currently operate internationally.Ques 4. Does Ooma have Internet?Ans: Yes, It requires a broadband internet connection to provide phone service. The devices connect via WiFi or ethernet.Ques 5. How many phones does Ooma have?Ans: Ooma doesn’t provide specific numbers but they