Hubspot extension for chrome

Print Report Inappropriate Content Member HubSpot gmail extension logs out when I close Chrome SOLVE Ah so your app requires that Chrome stay running in the background. That is unfortunate. Well, if that is the conclusion your team has come to then that is all there is to be done about it. Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Report Inappropriate Content Member HubSpot gmail extension logs out when I close Chrome SOLVE Hello! I can provide clarity:I'm on a PC. This happens when I close Chrome by clicking the X at the upper right. When I open my task manager to check if Chrome is running, it is not listed as one of the active programs, so I suppose I am both "Closing" and "Quitting" Chrome. I don't have to shut down the computer for this to occur. If I click the X and Chrome fully closes, when I launch Chrome again, I am logged out of the Gmail Hubspot extension.If by SSO you mean "Single Sign-On" software, then no, I do not have anything like that (I had to look that up online). I open Chrome and the Gmail icon is on my homepage. I click it and it takes me to Gmail, where I am already signed in.The setting you indicated is disabled.If it is the case that I am getting logged out of app.hubspot.com when I close Chrome, how are other people staying logged on when they close Chrome? Where is the setting I need to change in order for me to stay logged on? Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Report Inappropriate Content Solution Community Manager HubSpot gmail extension logs out when I close Chrome SOLVE Hi @prismghost Thank you for your patience. I got a reply from the team. This ultimately is being caused by your external environment, so we can only help point you in the right direction here.We found this article during a quick Google Search - are you able to find this setting and set it so that Chrome continues running in the background? Here is an older post we found as well.You could also ask your IT to check and see why this issue is happening on your computer as they should have more insight into your computer's setup.Thank you!BestTiphaine Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Report Inappropriate Content Member HubSpot gmail extension logs out when I close Chrome SOLVE Chrome Version 87.0.4280.88 (Official Build) (64-bit)Extension Version: 2.9.0.4812I sign in through Google and notice that the check box for that seems to be for an email sign in. When I do click it,

Got a reply from the team. This ultimately is being caused by your external environment, so we can only help point you in the right direction here.We found this article during a quick Google Search - are you able to find this setting and set it so that Chrome continues running in the background? Here is an older post we found as well.You could also ask your IT to check and see why this issue is happening on your computer as they should have more insight into your computer's setup.Thank you!BestTiphaine Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Report Inappropriate Content Solution Member HubSpot gmail extension logs out when I close Chrome SOLVE For whoever this helps, I didn't want to settle for the "leave Chrome open in the background" option. I placed several tests and this is what seems to work for me when QUITTING Chrome and wanting to stay logged in. (even when restarting computer).1) Make sure I'm signed out, close Chrome, and open it back up.2) Click the Gmail extension icon and sign in.3) I signed in via HubSpot (not the Google Account or other SSO type system)4) NOTE: when I signed in, I chose the option to remember me.5) NOTE: I have 2FA turned on in HubSpot so I received the text message with the security code.6) I entered the 2FA code and I also checked the box to "remember this computer"7) I closed Chrome, rebooted my system, and I was still logged in.Hopefully this works for others than just me. Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Report Inappropriate Content View all posts Previous post Next post 9 Replies 9 Solution Member HubSpot gmail extension logs out when I close Chrome SOLVE For whoever this helps, I didn't want to settle for the "leave Chrome open in the background" option. I placed several tests and this is what seems to work for me when QUITTING Chrome and wanting to stay logged in. (even when restarting computer).1) Make sure I'm signed out, close Chrome, and open it back up.2) Click the Gmail extension icon and sign in.3) I signed in via HubSpot (not the Google Account or other SSO type system)4) NOTE: when I signed in, I chose the option to remember me.5) NOTE: I have 2FA turned on in HubSpot so I received the text message with the security code.6) I entered the 2FA code and I also checked the box to "remember this computer"7) I closed Chrome, rebooted my system, and I was still logged in.Hopefully this works for others than just me. Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink

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