Gmelius

1) Push Notifications2) Double Ticks3) Live Feed5) Gmelius DashboardSunsetting Email Tracking💀💀 Email tracking has been discontinued and is not available for new Gmelius users due to new data protection laws (e.g., GDPR).You can learn more about the reasons behind this decision here.[DISCONTINUED]Gmelius offers one of the most robust, invisible, and complete email tracking solutions in the market. Our customers have five different and complementary ways to know whether a tracked email has been opened, and read.1) Push NotificationsTo get notified on the go, ensure to install Gmelius on your smartphone. Look for "Gmelius" in the iTunes Store or Play Store.To get notified on the Web, please enable push notifications in your Gmelius account. Once an email has been opened, a notification is pushed in real-time to alert a Gmelius user of a new activity.2) Double Ticks3) Live FeedAt the right of every tracked conversation, the Gmelius sidebar will display a complete history of the tracked activity corresponding to the active thread.5) Gmelius DashboardThe Gmelius dashboard, which is the power-house of Gmelius offers a detailed view of the tracking history.You will be able to see: The emails you trackedThe number of times they were openedEmails that were not openedYou can mute the email tracking notifications for a specific email you sent. How did we do? How to track an email How to enable per-recipient tracking Related Articles

For all Gmail users seeking an improved email management and communication experience, Gmelius Chrome extension has emerged as a transformative tool. This Gmail plugin represents an innovation that enhances the Gmail mail checker , driving email productivity to new heights. The extension has an impressive aggregate rating of 4.56 out of 5, demonstrating its high user satisfaction and efficacy. The Outstanding Features of Gmelius Chrome Extension Through its intricate yet user-friendly design, Gmelius Chrome extension offers various features that make email and communication more streamlined. These include shared inboxes, @mention in email notes for team collaboration , visualization of inboxes as Kanban boards, and the capability to automate repetitive tasks through proficient workflow automation. The extension also provides detailed reports for team performance monitoring, making it a versatile Gmail checker. The Reasons Behind Gmelius's High Rating The high rating of Gmelius is predominantly due to its enhancement of email productivity and its comprehensive approach to email management. Its unique two-way integrations with team tools such as Slack and Trello, alongside its availability on iOS and Android, contribute significantly to its excellence. Gmelius's ability to sync shared inboxes and Gmail labels to Slack channels, manage emails and notes without leaving Slack, and integrate Gmelius boards with Trello are among its most praised features. The extension’s effectiveness is further amplified by its functionalities for shared inbox creation, ticketing, label sharing, task assignment, and email automation. Positive Feedback From Gmelius Users Many users have expressed their satisfaction with the Gmelius Chrome extension. For instance, Fabrice Martin commended the extension for its reliability and intuitive design, coupled with top customer service. Diego Marcondes hailed it as the best email tracking service, working without limitations. Anne Lachaux appreciated the extension's usefulness, stating she uses it every day. These positive reviews underline the quality of the Gmelius extension and its value in enhancing Gmail productivity. Some Concerns Raised by Users Despite the overwhelmingly positive reviews, there are also some concerns reported by users. Allison Joyce has had issues with the extension marking emails opened by herself as "opened". Juna Larken and Glenn F alleged that the extension pulled a classic bait and switch, dropping existing users and switching to paid only. Davide Ciappeddu expressed disappointment that Gmelius would stop being free from June 1st, which prompted him to find an alternative. It's worth noting that these concerns do not detract from the overall effectiveness of the Gmelius extension and the benefits it offers Gmail users in terms of enhanced email management. The extension's developers may also address these concerns in future updates, which would further strengthen the Gmelius offering. In conclusion, the Gmelius Chrome extension has proven to be a powerful tool for improving email productivity

If your team is using Gmail or G Suite, you just found the best alternative to Zendesk! Discover a help desk that does not require another tool, and offers a 360° view of all the interactions your different teams have with your customers. Join a new era of customer support.Stay in Gmail and turn your inbox into a help deskZero learning curve, quick onboarding, your customer's data is safe.Gmelius lives in Gmail and G Suite.All the features offered by a classical helpdesk such as Zendesk are seamlessly integrated into your familiar Gmail inbox. This means there’s a near-zero learning curve. Your agents and account managers are empowered on day one of installation!With Gmelius, there’s no need to learn another platform or waste time managing the data in between them.Unlike Zendesk, Gmelius’ collaborative infrastructure has been designed and developed to ensure the content of your emails is not stored on external databases. Your emails continue to stay on Google’s servers and are never read by a human or a bot. At a time where the compliance with privacy regulations such as the GDPR and California Privacy Act (CCPA) become vital for your business, Gmelius prevents any data dispersion and the associated risks this dispersion implies for your customers.Achieve excellent customer serviceZendesk is Good. Gmelius is Better. Here's why.Gmelius allows your team to deliver excellent customer service and support right from a Gmail conversation. Your team can assign emails or tickets to a specific agent, change the status, add tags, and @mention or add notes to the emails.Like Zendesk, Gmelius lets you manage generic email addresses such as support@ but also makes possible to share and convert any conversation into a support ticket.Thanks to detailed activity metrics and SLA reports, managers are able to monitor and improve team progress.Collaborate as a Team

Struggling to manage your customer service emails? Keep reading to discover how to harness Gmail and Gmelius to radically improve your workflow efficiency and team collaboration.Creating an email address enquiries@ for your business on Google Workspace can be accomplished in three main ways: through a Google Group, as a Primary Account or as an Alias. Here's how you can do it:1. Google GroupStart by logging into your Google Workspace Admin ConsoleClick on 'Groups'Click on '+' to create a new groupProvide the necessary details, including the Group email (enquiries@)Add members to the groupDefine the access level for each memberSave changes to create your enquiries@ Google Group2. Primary AccountLogin to your Google Workspace Admin ConsoleClick on 'Users'Click on '+ Add New User'Fill out the details including First and Last Name, Primary Email (enquiries@)Set a password for the account or let Google auto-generate oneClick on 'Add New User' to finalize the setup3. AliasAccess your Google Workspace Admin ConsoleClick on 'Users'Select the user for whom you want to create an aliasClick on 'User Information', then 'Email aliases'Click on 'ADD AN ALIAS' and enter 'enquiries@' in the provided spaceSave your changesMaximize Workflow Efficiency and Team Collaboration Using a Shared InboxMost Customer Service departments are all too familiar with the challenges of managing an enquiries@ mailbox. The constant influx of customer questions, complaints and requests can quickly become overwhelming and difficult to manage. Enter Gmelius and Gmail; combining seamless integration and a shared inbox experience, they offer a solution that empowers your team to manage their workload efficiently, collaboratively and with ease. With Gmelius, you can transform this once chaotic process into a streamlined system of organized and effective email management.Gmelius' shared inbox and labels provide a platform for team collaboration that is sure to reinvent your approach to customer service. By creating a shared inbox within Gmail, the problematic back-and-forth is all but eliminated, resulting in fewer missed or duplicated efforts and increased transparency across your team. With shared email drafts, you can promote collaboration, co-writing emails to ensure a unified voice and ensuring every enquiry is handled with the utmost consistency and expertise.Automating repetitive tasks is a game-changer for busy Customer Service departments. As a key feature of Gmelius' shared inbox experience, automation can help you reinvent your team's approach to handling enquiries@ emails, leading to increased efficiency and response rate. With email templates you can ensure consistently high-quality responses, potentially increasing customer satisfaction and loyalty. Sign up for a Gmelius trial today and discover how Gmail and Gmelius could transform your Customer Service email management.

If you’re like the vast majority of teams, you spend most of the day in your inbox responding to external communication. You spend the rest of your time switching through a ton of apps to collaborate with your team. If this sounds familiar, you need to see what’s possible with Gmelius.Is your team constantly switching between apps, hunting down information, and battling to keep your tools and team in sync?Consider your current tech stack. Slack for internal chats, Trello for Kanban boards, and a range of other tools promising to streamline your workflows.What if you could handle all of your internal and external communication as well as your project management from inside your regular Gmail inbox? With Gmelius, you can. Gmelius’ project management features like Kanban boards, and communication features like shared inboxes, internal chat, and email automation, enable your team to easily manage projects from their inbox, eliminating the need for most other apps. Here’s why Gmelius is the only tool your team needs:#1 Consolidate All of Your ToolsDue to the broad nature of team collaboration, there are tens, if not hundreds, of team collaboration tools available on the market today. For example, a modern team is likely using a combination of tools such as:Document collaboration: Google Docs, Zoho Docs, Dropbox, or Quip Project management tools: Asana, Trello, Basecamp, or MondayKanban board: Trello, MeiserTask, KanbanFlow, or PipefyVideo conferencing: Zoom, GoToMeeting, Google Hangouts, or SkypeInternal chat: Slack, Skype, Chanty, or FacebookTime tracking: Toggle, HoursTracker, Timely, or TeamworkEmail tracking: Boomerang, Yesware, or MailtrackThis method does work, but it’s not optimal. As each app, tool, or program aims to solve only one problem, you end up needing multiple, connected tools to provide a solution to team collaboration and communication as a whole. The result? A complex web of apps that will never sync perfectly together, data that lives in silos, creating a lack of centralized information - leading to time wasted and disconnected teams. At Gmelius, we transform your existing email inbox into a hub for team collaboration, that streamlines workflows, and unifies internal and external communication. And, of course, eliminating the need for multiple apps through unique 2-way integrations. #2 Email CollaborationEmail is still king. It is the leading form of communication, particularly when considering communication with external stakeholders. Having said that, for the cross-department or distributed team, it’s riddled with flaws when it comes to team collaboration. That’s why Gmelius places email at the heart of team collaboration. External emails can be easily turned into tasks or internal chats, all while you stay within your inbox, retaining all communications in one central hub. Shared labels and inboxes allow team members to share specific email threads or their whole inbox. This allows everyone to manage emails together and see a clear record of past communication.Gmelius takes it further by turning your shared labels and shared inboxes into kanban boards giving you a visual representation of your email conversations - making it ultra-simple to manage your pipelines.Internal email notes ensure that team

All Categories ​Workspaces ​Shared Inboxes How to create an email alias Updated 4 years ago by Gmelius Suppose Jane Smith from Acme Corp, [email protected], wishes to create a specific generic email address for all support requests, [email protected].As a Google Workspace (formerly G Suite) customer, Jane can do so by following the below steps:Go to her Google Workspace Admin panel: on her user, that is Jane SmithClick on the "User Information" section -> Email aliasesUnder Email aliases, add the other email address. In our example: [email protected]Then, we need to ensure Jane can send emails from [email protected]:Login into Gmail: on "add another email address" under "Send mail as"Type the new email alias; in our case [email protected].Finally, reload Gmail to ensure Gmelius retrieves the new email address.And voilà, now Jane is all set to create a shared inbox for [email protected]! How did we do? How to stop sharing an email conversation? How to consolidate multiple email addresses into one shared inbox Related Articles