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Stay productive on the move with Freshsales CRM on your phone. Shorten your sales cycle and grow your business with Freshsales CRM. In a mobile-first world, empower your sales force with the CRM capabilities on their smartphone with the Freshsales mobile app. Connect with prospects, record and access their information on the go, and close more deals with the Freshsales mobile app. Deliver exceptional customer experiences from anywhere with all the data at your fingertips.Schedule follow-up activities and update details as you walk into your next meeting. Access data even when offline: With the unique offline mode, you stay up-to-date on your customer's information even while working offline - never let poor connectivity issues keep you from engaging with your customers.With key metrics on your mobile app, stay abreast of the latest contacts assigned to you. Use filters to narrow the right contacts and ensure they do not slip through. Pay attention to the warmest deals and change the stages as and when the deal progresses to the next stage. Send emails or make calls at the right time, engage contextually and shorten your sales cycle.Capture every detail from your interaction – a requirement, a rough estimate, or compliance information– to ensure nothing is left out when you return for a second meeting. Scan and upload documents using the phone camera. Jot down every detail even as your meeting is in progress by adding notes in your mobile CRM. Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.FreshsalesWith Freshsales, you can combine the power of sales force automation, chat, and telephony in one smart and comprehensive solution. About FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).Reach us at [email protected] for queries and suggestions.

Customer management: Freshsales’ free plan offers excellent lead and customer account management features. Its communication features allow you to engage with customers through live chat, email, telephone, and messenger apps, like WhatsApp and Facebook Messenger.Customizations: Freshsales’ Pro plan includes custom fields and advanced CRM customizations to tailor it according to your hospitality business needs. You can customize landing pages and the navigation bar. The Enterprise plan also lets you create up to 10 custom modules that are specific to hotel management.Workflows and Automation: Hotels and hospitality businesses can leverage Freshsales’ automation features and native integrations (Freshmarketer and Freshservice) to streamline marketing tasks. You can also build personalized customer interactions, sales sequences, and customer responses.Freshsales account management module with related contacts, conversations, tickets, and deals (Source: Freshsales) Hapi Guest: Best Hospitality CRM for Salesforce Users Why I Like It Seamless integration with Salesforce to synchronize data into Salesforce Cloud products for sales, marketing, and service Scalable pricing based entirely on the number of hotel rooms Customizable guest flows to help create customer journeys and marketing campaigns Where It Falls Behind Exclusive CRM integrations to Salesforce only Platform only serves data management functionally—CRM capabilities require Salesforce Must integrate with third-party property management system (PMS) products to get hotel and property management capabilities My Expert Opinion Hapi Guest is the best CRM software for hotels using Salesforce. This CRM centralizes data from PMS and hotel management applications that can be easily connected and used in Salesforce. As it collects data, hotel businesses can create insight-driven marketing campaigns and automate customer service strategies to give guests the best experience based on their history and priorities. Cost: Starting at $5 per room, per yearThe Hapi Guest requires a subscription to Salesforce Sales Cloud. It is compatible with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud Engagement. You can download and integrate Hapi Guest from the Salesforce AppExchange marketplace. Native Salesforce integration: Since Hapi Guest is a software native to Salesforce, it lets hotels collect, track, and map customer data and then synchronize it into the Salesforce Sales, Marketing, or Service Clouds. Once integrated, teams can

Sales pipelines, contacts, and reports. For businesses prioritizing smooth integration and ease of management, Freshsales’ recent LinkedIn Marketing Forms integration and upgraded contact data import functionality enhance lead management without overwhelming technicalities.Additionally, Freshsales leads in affordability (with a score of 100 in value for money) and support for small teams by offering flexible pricing plans and an accessible free trial—an area where HubSpot lags with more restrictive pricing for full-feature access. Freshsales also benefits from API improvements for faster access and responsiveness, setting it apart from competitors who may face slower response times for API requests, particularly under high data loads. These updates, combined with Freshsales’ superior speed and responsiveness (100), make it a clear choice for businesses that value both performance and simplicity.Choosing the best customer database software solutionMethodologyAt TechnologyAdvice, we use a rigorous process to evaluate customer database solutions. This includes in-depth research, product analysis, competitor reviews, and hands-on testing. Our goal is to prioritize software that delivers high value in terms of features, ease of use, and customer satisfaction. Below are the key categories we use to assess client database software:Frequently Asked Questions (FAQ)

The talent labyrinth and land your dream hires.Our top CRM for recruiting picks1. FreshsalesWith Freshsales, nurturing candidates is seamless, thanks to its advanced email campaign capabilities. Recruiters can design and execute targeted campaigns that deliver personalized messages to candidates based on their interactions and interest levels. This ensures that potential hires remain engaged and informed throughout the recruitment process. By automating follow-up emails and providing timely updates about new opportunities or next steps, Freshsales helps maintain a warm connection with candidates. This continuous engagement is crucial for building a strong talent pool, enhancing the chances of securing top talent.Key featuresCRM web tracking and event tracking Email and calendar integrations schedule meetings and appointmentsVideo conferencing integrations like Zoom Built-in phone and emailEmail management with two-way email sync, scheduled emails, email templates, email metric tracking, and moreCustom views to filter and sort candidatesManage resumes and files within candidate profilesPipeline management to track the hiring process efficiently Freshsales mobile app to manage candidate recruitment even when on the goFreddy AI to prioritize the most suited candidates for the job, craft compelling emails, and automation tools help to streamline processes Analytics and reporting to analyze recruitment metrics AdvantagesUnify your processes in talent acquisition with a single platform, streamlining workflows and eliminating data fragmentation. Freshsales also allows time for what matters by providing tools to automate repetitive tasks and leverage AI suggestions to free up your team for strategic decisions and proactive candidate interactions. Go beyond gut feelings with Freddy AI's analytics, uncover hidden insights, predict hiring success, and refine your talent acquisition strategies. Manage your recruitment efforts on the go with the dedicated mobile crm, staying productive and connected wherever you are. Why customers rave about the FreshsalesWhat truly makes Freshsales stand out is its user-friendly and intuitive interface. Gone are the days of juggling disparate platforms for recruitment. From sourcing to onboarding, everything flows seamlessly within Freshsales, boosting efficiency. With a wealth of features, including email integration, pipeline management, built-in phone, analytics and reports, and more, recruiters can track candidates throughout the hiring journey and prioritize their efforts to engage with talent seamlessly. With customizable workflows and insights into recruitment metrics through analytics and reporting, Freshsales ensures recruiters can stay productive and well-informed, ultimately driving recruitment success.Pricing: The Growth plan starts at $9 per user per month billed annually, making it affordable for businesses to start managing their recruiting process effectively. The Pro plan is $39 per month per user with AI, advanced workflows, and customizations for growing needs. The Enterprise plan is for large-size businesses and starts at $59 per user per month. 2. NutshellNutshell is a CRM software designed to help businesses streamline sales processes; however, it can help recruiters stay organized and work smarter. Nutshell offers many features that can simplify recruitment and enhance candidate management. Recruiters can manage candidate pipelines, track interactions, and collaborate effectively with Nutshell. Key FeaturesContact management Pipeline management Email automationAutomation for lead assignment and advancement, task reminders, and moreReporting and analytics Team collaboration tools Online