Dialpad

Author: h | 2025-04-24

We've got lots of useful information to keep you informed and ready to go, no matter if you are a Dialpad, or Dialpad Meetings user. Dialpad . View Your Dialpad Billing Summary ; Manage Dialpad License Billing; Dialpad Billing FAQs; Add Call Credits to Your Dialpad Office; Cancel Your Dialpad Account; Dialpad cancellation and refund FAQs

Our Products: Dialpad Connect, Dialpad Meetings, Dialpad

Outbound Messages Included Per LicensePer message fee in USD SMS (Inbound)SMS (Outbound)MMS (Inbound)MMS (Outbound)Dialpad Connect (all licenses)250No Charge$0.008No Charge$0.024Dialpad Support (all licenses)--$0.008$0.008$0.024$0.024Dialpad Sell (all licenses)--$0.008$0.008$0.024$0.024Group / Shared Lines--$0.008$0.008$0.024$0.024NoteDialpad-to-Dialpad messages (internal messages sent via Dialpad within your Company) are not impacted by the mandatory text message registration — they remain unlimited and free of charge.Please note that Dialpad does bill for messages marked as undelivered. While this might sound odd, Undelivered does not mean that Dialpad did not send your message — it simply means it was not delivered by the downstream carrier. Understanding the registration processThe registration process has continually evolved, making it difficult for providers to communicate directions to their customers effectively.Despite this constant evolution, Dialpad has made every effort to simplify the process and minimize the impact and cost to our Users.Our user-friendly registration form lives within the Dialpad product and decides what type of campaign will be best to ensure successful approval and save you the most money.The diagram below is a high-level overview of the registration process forced on all campaign service providers like Dialpad. It was designed by the Mobile Network Operators and TCR committee, with multiple entities being the (often manual) decision-makers on brand and campaign registration approval.More information Be sure to review our additional resource materials:SMS Registration Guide Text Message Campaign Registry FAQsIf you have any additional questions, please reach out to Customer Care.NoteTCR is unable to provide information on your registration status. Rest assured that Dialpad will inform you once your application has been approved.For all questions about the SMS registration, please contact Dialpad. Was this article helpful? Related articles Calls, Messages, and Faxes > Messaging > SMS Registration Calls, Messages, and Faxes > Messaging Calls, Messages, and Faxes > Messaging > SMS Registration

Our Products: Dialpad Connect, Dialpad

Getting a lot of robocalls or spammers clogging up your business phone lines? Dialpad’s call blocking feature can help. Book a product demo to see how Dialpad's AI-powered collaboration platform works!With Dialpad, teams get not only a multi-layered approach to call blocking and spam prevention, but also a full-fledged collaboration solution that lets you make phone calls, have video meetings, send SMS/MMS messages, and more—with industry-leading AI built right in.I receive a lot of spam on my desk phone line, and Dialpad’s spam shield does a great job of stopping it. I never see it until I log in, which has been great in my day-to-day efficiency.Chad PierceHead of Building Technology at WeWorkHow does Dialpad's call blocker work?Automatic call blocking:Dialpad leverages the spam score tied to inbound calls to determine whether or not to allow them to reach an individual user.The spam score is maintained by reliable third-party sources that feed that information back to Dialpad on each inbound call. A spam score of 100 (the highest possible) is automatically blocked from entering the Dialpad ecosystem.Self-serve spam blocking:In addition to automatically blocking inbound calls with a spam score of 100, Dialpad has self-serve options for blocking calls with a “high spam score” (i.e. any score above 90). Not only that, Dialpad lets you set rules for inbound calls from callers not currently in your contact list, as well as any "anonymous" callers.These options apply for every inbound call you receive to your direct Dialpad line—we also give you the option to mark new, unsaved numbers as spam for one-off calls that you may receive.Say goodbye to spamDialpad offers a number of different ways to stop spam calls in their tracks. Here are just a few options:Full block (play “Number not in service” message)Straight to voicemail (no notification)Straight to voicemail (notification plus real-time transcription)IVR screening (“Please state your name and Dialpad will try to connect you”)Regardless of what you choose, all your spam calls will automatically filter into a Spam tab in your Dialpad inbox for you to review later—whether that’s simply checking the caller or reading through the voicemail transcription.More than just a call blocking appTruly unified communicationsAs a UCaaS (Unified Communications as a Service) platform with a phone system built in, Dialpad gives you SMS/MMS and instant messaging, video conferencing, and other advanced features—all in the same app.Integrations with your favorite toolsFrom CRMs like Salesforce and HubSpot to industry-specific and sales-specific tools like Clio and Outreach, Dialpad has a wide range of integrations. (Plus its open API lets you build custom integrations.)More integrations Custom call routingSet up call routing to direct calls based on skills-based routing, round-robin style, and more. Plus, you can easily set up a multi-level auto

Dialpad Integrations: Combine Your Workflow with Dialpad

Access to your personal settings and your directory. Page 38: Log In To A Guest Automatic Call Distribution Phone Note: Check with the system administrator if your credentials are invalid. The phone updates to display your personal settings, or the Lines screen if your credentials are incorrect. Log Out of a Host Phone After you use a host phone, make sure you log out to prevent unauthorized users from accessing your personal settings. After you log out of the host phone, your guest info and changes made on a host phone don't sync to your personal phone. Page 39: Lock Your Phone You can enable or customize your phone from the Basic settings menu. If your phone requires a password to access the settings menu, contact your system administrator for assistance. Access Help and Support Information Scan a QR code to access help videos, animations, and other documentation from the Help menu of your Poly Edge E Series phone. Task 1 Go to Main Menu >... Page 40: Find Phone Information Cyrillic (for Russian characters) Entering Information Using the Dialpad You can use the dialpad keys on Edge E Series phones to edit or update field information. The following table describes how to enter different types of data on your phone using the dialpad. Page 41 Enter Chinese Characters with the DialPad Keys You can use the dialpad keys and the PinYin input widget to enter Chinese characters on Edge E Series phones. The PinYin input widget disappears if you. We've got lots of useful information to keep you informed and ready to go, no matter if you are a Dialpad, or Dialpad Meetings user. Dialpad . View Your Dialpad Billing Summary ; Manage Dialpad License Billing; Dialpad Billing FAQs; Add Call Credits to Your Dialpad Office; Cancel Your Dialpad Account; Dialpad cancellation and refund FAQs

Using Dialpad Meetings via the Dialpad App

With less than 100 licenses and add-on fees for faxing.Read Full ReviewDialpad Connect is an all-in-one, AI-powered communications platform with unlimited calling, team chat, video meetings for up to 150 participants and text messaging. In our full review of Dialpad, we highlight core features that make it the best VoIP phone system for voice intelligence, including robust analytics and charting, conversation histories and intelligent call routing.Unlike rivals who lock multilevel auto attendants or AI features behind higher-priced tiers, Dialpad provides all these capabilities on its base plan, which costs $15 per user pre month when prepaid annually. Only Zoom offers a cheaper tier, although it is a pay-per-minute plan.We liked how flexible Dialpad was for small teams. It easily supports executives and traveling sales or regional managers with executive to assistant pairing (no extra fees for an assistant to help with calls) and Siri mobile app support, which lets users read messages and take calls without physically using their device. The multilevel auto attendant allows small businesses to intelligently route calls based on longest idle or a fixed order. Alternatively, companies can configure the IVR system to manage complex routing rules across multiple branches.Built-in AI creates editable recaps of voice and video conversations, which is a feature competitors also offer. However, we love that Dialpad lets employees add custom action items and generate events in connected calendars right from the Dialpad Recap. Plus, with conversational histories and keyword filters for reports and app searches, small businesses can develop insights about sales and service calls.Dialpad’s voice intelligence features generate conversational histories and populate keyword-filtered reports, helping small teams understand voice and video interactions. The VoIP phone system accommodates individuals, teams and executives with intelligent call routing for various situations and executive-assistant pairing.Dialpad’s reports and charting tools display information clearly so small businesses can gauge VoIP quality and other key metrics.Toll-free numbers and minutes cost extra, where some competitors include a main VoIP number and an 800 number with all accounts.The IVR workflow steps can be confusing for first-time phone administrators. Dialpad integrates with fewer third-party software platforms than rivals, which can be less efficient for collaborative teams. Dialpad includes many valuable AI-powered communications tools with every service plan.Dialpad’s 100 percent uptime service-level agreement is a unique offering among VoIP providers.Additional international and toll-free numbers require a monthly fee, and calls cost $0.02 per minute.Read Full ReviewIn a recent review of Dialpad,

Dialpad 9.18.0.4 APK Download by Dialpad, Inc - APKMirror

Create a Company Dictionary to improve transcript accuracy by training Dialpad Ai to recognize your team’s unique jargon, industry terms, and non-standard words. This ensures clearer transcriptions and helps you maximize the benefits of Dialpad’s time-saving AI features.Let's dive into the details. Who can use thisCompany Admins can view and edit a Company Dictionary.Review our language options to see which Dialpad Ai languages are available in your country.Add a keywordCompany Admins can add and remove keywords to their Company Dictionary.To add a keyword, head to your Dialpad Admin Portal. Select My CompanySelect Ai SettingsSelect Company DictionarySelect Add a keywordEnter the keyword, category & pronunciation hintSelect Add KeywordFor more information on keywords, read this Help Center article.Search a keywordFind and search keywords in your Company Dictionary with ease.To search for a keyword, head to your Dialpad Admin Settings. Select My CompanySelect Ai SettingsSelect Company DictionaryEnter the keyword name in the search field, or select the category from the search menuDelete a keywordKeywords can be deleted at any time. To delete a keyword from your Company Dictionary, head to your Dialpad Admin Portal.Select My CompanySelect Ai SettingsSelect Company DictionaryNavigate to the keyword you want to delete, then select DeleteFrequently asked questionsCan I edit keywords?No. To update a keyword you will need to delete and add a new keyword.Why don't I see my keyword right away?It can take 7 - 10 days for your keyword to be implemented.How can I find the status of my keyword submission?Reach out to our Customer Care Team.Can I upload new keywords in bulk through a CSV or any other method?No, each keyword will need to be entered one at a time.How many words can be included in the dictionary?As many as you want! Dialpad does not limit the number of keywords in a Company Dictionary.

Dialpad 9.22.0.7 APK Download by Dialpad, Inc - APKMirror

Objects.The details: Salesforce computer telephony integration is available to all Dialpad Pro and Enterprise users and is compatible with both Service and Sales Cloud.Record your screen—with video!—on Dialpad MeetingsSpeaking of worker productivity, another exciting release in May is the new screen recording feature in Dialpad Meetings. Now, you can capture audio, video, and screen share content—making it easy to review every detail or data point from a presentation or discussion later on.Miss a meeting? No problem—the meeting host can share the recording with you (if they're nice).To record a meeting, just click on “Record call” from the organizer control panel. From here, you can start and stop recordings to take snippets of your meeting. (You can also change your default setting to automatically record every meeting.)To access all your past recordings, you can look for the recording link in the handy post call summary that gets emailed to you, or just visit your user dashboard to see the whole recording library!The details: Screen recordings are now offered for all Dialpad Meetings Business users with no limits, so you’re free to record for as long as you want, and review recordings for as long as you need!🚨 By the way...Did you also know that Dialpad Meetings has an integration with Salesforce?You can schedule your meetings right from within Salesforce and save even more time. Not only that, all your scheduled and completed meetings will be captured in Salesforce with the automatic logging feature—without you having to lift a finger. (Okay, last

Dialpad 10.0.0.3 APK Download by Dialpad, Inc - APKMirror

PERFECT FOR HYBRID WORKHost unlimited free video conferences with Dialpad's AI-powered collaboration platform! Get started with the free plan in just a few minutes.Audio and video conferencingWith Dialpad Meetings’ free plan, you have the option of both voice-only and also free video conferencing. (And in-meeting messaging!)Keep meeting crashers outEven a free conference call should come with some basic security. With Dialpad Meetings, the host can lock a call once everyone has joined to prevent unwanted guests from getting in.Fully browser-basedEven though you have the option to use the app, Dialpad Meetings is also browser-based, which means that not only can you join conference calls from your web browser, you can also host conferences from a browser—with all the features you'd find in the app.Plays nice with every deviceWith Dialpad Meetings, it doesn’t matter if you're using iOS, Android, Mac, or PC. The elegant app works across both desktop and mobile devices—and it's fully browser-based, which means you and your clients can host and join meetings without downloading the app if that's more convenient.In-meeting chatWant to ask a question during a call without interrupting the speaker? Dialpad’s in-meeting chat and emoji reactions let participants stay engaged in the conversation in a non-intrusive way.Ready to get startedwith free conference calls?Start meeting virtually for free with your colleagues, clients, and prospects. Dialpad has two pricing plans—if the free plan isn't enough, just upgrade to the Business plan for longer meetings and/or more larger meeting sizes!Unlimited call recordingsOne unique thing about Dialpad Meetings is you get unlimited call recordings, which many providers charge extra for.Screen sharingIf you need to review designs with your clients or team, or need to do any document sharing, a screen sharing and/or whiteboard feature is a must. Dialpad lets you share your whole screen or just a tab, and also integrates with Miro to let you do virtual whiteboarding!More integrations FreeYou could save 0% with annual billingHost up to 10 participantsMeet for up to 45 minutesInstant join on desktop or mobile browser with no downloadsVirtual backgroundsUnlimited audio recordingsBusinessAdvanced collaboration with built-in meeting Ai for larger teams$20 USD if billed monthlyGet started You could save 25% with annual billingAll the value of the Free plan, plus:Host up to 150 participantsMeet for up to 5 hoursAi meeting transcriptionsAutomatic action item captureAutomated post-meeting summariesUnlimited video recordingsCustom hold musicMeeting room hardware integrationGet free conferencecalling with Dialpad MeetingsTry the free plan to get unlimited free video meetings. Or, take a self-guided interactive tour of the app first!FAQs about free conference calls. We've got lots of useful information to keep you informed and ready to go, no matter if you are a Dialpad, or Dialpad Meetings user. Dialpad . View Your Dialpad Billing Summary ; Manage Dialpad License Billing; Dialpad Billing FAQs; Add Call Credits to Your Dialpad Office; Cancel Your Dialpad Account; Dialpad cancellation and refund FAQs

Dialpad 9.16.0.2 APK Download by Dialpad, Inc - APKMirror

Implement workflow automation, look no further than Dialpad’s Zapier integration. Zapier is best thought of as a kind of “translator” for APIs. With it you can connect Dialpad to a whole host of your other business-critical tools.👉 Dialpad tip:Automation is one of the most important elements of a good tech stack. Integrations like these, along with the many others that Dialpad has, can help support and sales teams automate repetitive workflows and boost customer engagement across platforms.HubSpotWith a marketing, sales, and CRM product, HubSpot is a popular choice for businesses that are looking for ways to generate more leads and boost conversions. Dialpad’s HubSpot integration lets contact center and call center agents make phone calls directly from the HubSpot dashboard, and automatically logs calls and other activities.Zoho CRMZoho CRM is another well-known CRM platform that brings sales, marketing, and customer support activities into one app. Like many of the other CRM integrations above, the Dialpad + Zoho CRM integration saves agents time by letting them click-to-call through Dialpad's CTI in Zoho CRM, automatically matching callers to contact records, and more.👉 Fun fact:Need a contact center platform that plays nice with others?Not only does Dialpad Ai Contact Center integrate with a wide range of tools, it also comes with contact center must-haves like an ACD, custom call routing, unlimited call recordings, and more. Book a product tour to see how it can make your agents' and supervisors' lives easier!FAQs about contact center integrations

Dialpad 12.0.0.6 APK Download by Dialpad, Inc - APKMirror

Robust capabilities come with higher pricing and a steeper learning curve, which might not be suitable for smaller businesses or those with simpler communication needs. Implementing Genesys Cloud CX can also be more resource-intensive compared to Aircall.To wrap it up, Genesys Cloud CX is a strong Aircall alternative for large enterprises seeking advanced customer engagement tools and extensive omnichannel support. While it may be more complex and costly, the platform’s capabilities make it a top choice for businesses with demanding customer service needs.9. DialpadDialpad is a cloud-based communication platform that integrates voice, video, and messaging services. It is particularly known for its AI-powered features and seamless integration with popular productivity tools like Google Workspace and Microsoft 365.Dialpad featuresDialpad offers a comprehensive set of features tailored to modern business communication:VoIP servicesAI-powered voice intelligenceUnified communications (voice, video, messaging)Call recording and monitoringReal-time analyticsCRM integrationVideo conferencingIn addition, here are some features you can find in Dialpad that are missing from Aircall’s toolbelt:Real-time transcription with AIIntegrated AI for sentiment analysisSeamless integration with productivity tools like Google Workspace and Microsoft 365What are the main differences between Dialpad and Aircall?Dialpad stands out from Aircall in several significant ways:AI capabilities: Dialpad provides real-time transcription and sentiment analysis, offering advanced communication insights.Unified communications: Dialpad integrates voice, video, and messaging, unlike Aircall, which focuses primarily on voice.Productivity tool integration: Dialpad’s strong integration with tools like Google Workspace makes it ideal for tech-savvy teams.ProsAdvanced AI-powered communication insightsUnified platform for voice, video, and messagingStrong integration with popular productivity toolsConsRequires time to explore and utilize all featuresMay be complex for users only needing basic VoIP servicesBest for small to medium-sized businessesBest for small to medium-sized businesses looking for a modern communication platform with advanced AI capabilities and strong productivity tool integration.Dialpad pricingFree trial: Yes, 14 daysEssentials: $95/user/monthAdvanced: $135/user/monthPremium: $170/user/monthAuthor’s opinionDialpad outperforms Aircall in several areas, particularly with its AI-powered features like real-time transcription and sentiment analysis. These tools provide valuable insights during calls, helping teams improve communication and customer satisfaction. Additionally, Dialpad’s seamless integration with productivity tools like Google Workspace and Microsoft 365 makes it a great choice for tech-savvy teams.However, Dialpad’s advanced. We've got lots of useful information to keep you informed and ready to go, no matter if you are a Dialpad, or Dialpad Meetings user. Dialpad . View Your Dialpad Billing Summary ; Manage Dialpad License Billing; Dialpad Billing FAQs; Add Call Credits to Your Dialpad Office; Cancel Your Dialpad Account; Dialpad cancellation and refund FAQs We've got lots of useful information to keep you informed and ready to go, no matter if you are a Dialpad, or Dialpad Meetings user. Dialpad . View Your Dialpad Billing Summary ; Manage Dialpad License Billing; Dialpad Billing FAQs; Add Call Credits to Your Dialpad Office; Cancel Your Dialpad Account; Dialpad cancellation and refund FAQs

Dialpad 14.0.0.9 APK Download by Dialpad, Inc - APKMirror

To build a customer support platform, go with Freshcaller.Freshcaller vs DialpadFreshcaller and Dialpad each offer AI-based solutions, although Dialpad leads with automation from its entry-level package; you would need to upgrade to Freshcaller’s highest service tier for access to Freshworks’s AI. Dialpad offers unlimited calling to businesses in the U.S. and Canada. Although Freshcaller requires you to buy a number and minutes, the option is available to companies worldwide, with particular consideration for agents located abroad.We recommend Dialpad based on service features, popularity and value for money. There could be some value in signing up for Freshcaller, but if you are determined to integrate it with Freshdesk to maximize customer service agent or sales team capabilities specifically. Even so, Dialpad has lower premium plans while providing a more robust phone system for client engagement.Featured PartnersPricing from $20 per user, per month (paid annually)SMS Limitations 200 monthly SMS per user, 1 cent per SMS afterPricing From $10 per user per month, $15 unlimited callingUnlimited Calling Area U.S. and CanadaSMS Limitations Unlimited in the U.S. and CanadaPricing from $27.99 per user per month (monthly)Unlimited Calling Area 33 countriesSMS Limitations Unlimited in the U.S. and CanadaPricing From $27 per user per monthUnlimited Calling Area Your country, the U.S. and CanadaSMS Limitations 250 monthly SMS per user, 8 cents per SMS after Our Expert Opinion Freshcaller offers features that would be useful to businesses that want a phone system that coincides with the other customer and sales support tools they would likely be getting through Freshdesk and Freshchat. After testing Freshcaller and Freshdesk together, it makes sense that one would want to buy and integrate these two products.That said, Freshcaller could likely be considered a poor value for the money. Even if you were to invest in the Pro tier, which starts at $39